PinnedPublished inHCI & Design at UWHow I Do User ResearchA combination guide and “how I work”Nov 29, 20143Nov 29, 20143
Time & Energy Management for Creative ProjectsThis is a planning approach that combines the ideas behind the Eisenhower Matrix method for time management (which focuses on identifying…Jul 22, 2022Jul 22, 2022
Published inThe SliceClock-time, Calendar-time, and Hours of PracticeHow to use self-tracking of time to support learningJan 7, 2022Jan 7, 2022
Published inThe SliceHow to Work (and Play) with Imperfect Sleep DataMost sleep data a person can collect is far from perfect, but it can still be helpful for understanding and improving your sleep.May 27, 20212May 27, 20212
Published injobpal has been acquired by SmartRecruiters!How to Measure and Improve Automatic FAQ AnswersHow can a recruitment chatbot know more from Day 1?Sep 21, 2020Sep 21, 2020
Published injobpal has been acquired by SmartRecruiters!“Will this be a dealbreaker?”When job seekers use a recruiting chatbot, what do they want to know?Nov 29, 20191Nov 29, 20191
Published injobpal has been acquired by SmartRecruiters!Plausible Negative Examples for Better Multi-Class Classifier EvaluationAt ACL2019, we introduced nex-cv: a metric based on cross-validation, adapted for improvement of small, unbalanced natural-language…Nov 8, 2019Nov 8, 2019
Published injobpal has been acquired by SmartRecruiters!Why (and How) Explainable AI Matters for Chatbot DesignWhen the goal is to design chatbots that are “honest and transparent when explaining why something doesn’t work,”* how do we — practically…Sep 17, 2019Sep 17, 2019
Published inHCI & Design at UWCode Work in ScienceHow it changes, and Why it matters how we talk about changeJun 3, 2016Jun 3, 2016
Published inHCI & Design at UWOne Coder CodingOn minimizing software tooling for qualitative data analysis tools from a programmer who does a particular kind of qualitative user…Dec 27, 2015Dec 27, 2015